Reception, Admi

Back on board: Reception Manager Mounir Marzouk leads the team at the front desk with his talent for languages and boundless charm. He fully trained as a hotel clerk at our very own Fini-Resort and now returns after gaining much experience in Freiburg and Basel. The father of two loves working at the reception: "I just enjoy talking to people and fulfilling their wishes". Hard to believe he almost ended up working in an office. After finishing school in his home country Morocco, he studied Translation Studies in Heidelberg. A natural fit for the bilingual Mounir Marzouk. Now the 37-year old delights our guests with his cheerfulness and his new-found love for German Schlager music. His favourite holiday destination? Well, it definitely has to be hot: Greece, Egypt or back home to Morocco. But in the end he always returns to our beautiful Badenweiler.

Talent prevails, but in Tetiana Şeker's case there is also diligence, brains and admirable ease in all situations. Even before she finished her apprenticeship, she was given an important role at the Fini-Resort: managing the entire administration. Determination must have been in her cradle, because after studying in her home country, Ukraine, she came to Auggen as an au pair to learn German while looking after children and started helping out at the hotel on the side. But that still wasn't enough of a challenge for her. She is now a trained hotel manager, married and an indispensable pillar of the Fini-Resort. And she still finds time for reading, hiking and travelling - she raves about Lisbon so much that you want to go there right away.

Night porters are the underestimated blessing in a hotel, as they mean peace of mind for guests: very late arrivals, nighttime emergencies and needs of all kinds when everyone is asleep - our "nighty" Ali is there and has been for seven years. The native Pakistani has been living in Germany for another two years longer. His wife is still in his old homeland and Ali visits her as often as he can. The trained engineer enjoys playing badminton in his free time. And of course he gets an hour or two of sleep during the day, and deservedly so.